How the company is performing — what's missing or wrong given the services that already exist
Reflect on the company's current services to surface what's missing or wrong — then turn those gaps into goals and requests.
Where the company actually is right now
Your department's situation
The troubles you're starting with
What this means you need
These are the needs your situation creates. In the next stages you turn them into goals, then ask other departments for them (requests), then build what answers them (services).
The trouble you're dealing with
Set this department's goals
Current goals
No goals set yet.
Your services — pick what to redesign, or add new
Tick the services you want to change/improve and add any new ones, then hit Design to edit each one step by step — including its diagram.
Goals these serve
Available across the company — reuse instead of rebuild
None yet.
📥 Your inbox — requests other departments sent YOU
These are dependencies other teams need from you. Acknowledge each (you'll build a service that delivers it) — an unacknowledged request is a broken dependency that makes them fail.
No requests received yet.
Request a dependency from another department
A request = something you need another department to provide so you can hit your goals.
Requests you've sent
None yet.
I'm NovaTech's reality. Tell me what your department wants to do and I'll tell you what actually happens — what works, what it costs, what you can reuse from others, and the hard problems you'll solve together. (This chat is optional.)